Effective Date: November 8, 2025
At Reso Hospitality, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.resohospitality.com) or engage with our services.
1. Information We Collect
We collect personal and non-personal information to help us provide better services and improve your experience.
- Personal Information: Includes your name, email address, phone number, property details, and any other information you submit through contact forms or consultations.
- Non-Personal Information: Includes browser type, IP address, device information, and website usage data collected through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
- Provide and manage our revenue management, marketing, and consulting services.
- Respond to your inquiries and schedule strategy calls.
- Send relevant updates, newsletters, or promotional content (you can opt out anytime).
- Improve website functionality, user experience, and service performance.
- Comply with legal obligations and prevent misuse of our website or services.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content or ads. You can choose to disable cookies in your browser settings, but some parts of the site may not function properly without them.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share data with trusted partners or third-party service providers who assist in operating our website or delivering our services, including:
- Analytics providers (e.g., Google Analytics)
- Email marketing platforms
- Scheduling and communication tools (e.g., Calendly, CRM software)
All partners are required to handle your information securely and in compliance with applicable privacy laws.
5. Data Security
We implement industry-standard measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no online system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have certain rights over your personal data, including:
- The right to access, correct, or delete your personal information.
- The right to withdraw consent for marketing communications.
- The right to request a copy of the data we hold about you.
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. Reso Hospitality is not responsible for the content or privacy practices of third-party websites. Please review the privacy policies of those websites before providing personal information.
9. Children’s Privacy
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately for removal.
10. Updates to This Policy
Reso Hospitality reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Reso Hospitality
Austin, Texas
Phone: (830) 402-6700
Email: team@resohospitality.com
Website: www.resohospitality.com
Last updated: November 8, 2025
