Your properties.
Our operating team.
Whether you operate 2 short term rentals, multiple cabins, a cluster of vacation homes, or a boutique hotel, Reso handles the guests, revenue, and daily operations behind the business.
The properties may be automated. Your workload is not.
Maybe you already have a VA. Maybe you have automated messages, dynamic pricing, digital guidebooks, and a reliable local team. But when your VA is unavailable, a guest situation falls outside the SOP, or the cleaner and maintenance team need a decision, it still comes back to you. And now, instead of managing every reservation yourself, you are managing the person managing the reservations.
Always on call
Guest questions, late-night issues, and reservation changes still reach you.
Managing the manager
You are reviewing messages, checking follow-through, and solving the problems that should already be handled.
Too many moving parts
Cleaners, maintenance, reviews, claims, and booking channels all require daily follow-through.
You should not have to choose between doing everything yourself and giving away a percentage of your revenue.
Traditional full-service property management often charges around 20% of revenue and may require owners to give up meaningful operational control. Hiring and managing individual VAs can leave you training, supervising, filling coverage gaps, and starting over when someone leaves. Reso gives established owners another option: an experienced hospitality team with a clear starting price and custom structures for larger or more complex operations.
Self-Manage
- Keep control
- Keep the revenue
- Stay responsible for every moving part
Traditional Management
- Hand off the work
- Often pay around 20% of revenue
- Often give up operational control
Reso Operating Partnership
- Keep ownership and visibility
- Keep your trusted local team
- Plans start at $395 per property
- Custom pricing for larger portfolios
Guests. Revenue. Operations. Handled.
We work inside your existing operation, taking ownership of the remote tasks that affect guest experience, revenue, and daily execution.
Your guests are covered
Our team provides fast, professional communication before, during, and after every stay. We monitor reservations, special requests, changes, extensions, cancellations, guest issues, reviews, and escalations around the clock.
Your revenue is actively managed
Pricing is not left entirely to software. We actively monitor pacing, minimum stays, promotions, market shifts, listing presentation, amenities, and channel performance to help each property compete and convert.
Your operation keeps moving
We coordinate with your existing cleaners and maintenance contacts, document guest-reported problems, follow up on open items, support eligible claims, and keep tasks moving toward resolution. Owners hire and pay local vendors directly.
You remain informed and in control
You keep your listings, payouts, local team, policies, and final authority. Reso handles routine decisions within agreed guidelines and escalates only the issues that genuinely require your attention.
You keep
Ownership, listing control, guest payouts, your cleaners and maintenance team, and final decision-making authority.
Reso handles
The remote operating work, daily follow-through, guest experience, pricing, reservations, reviews, claims support, and coordination.
Your business is working. It just depends too heavily on you.
- You operate multiple vacation rentals, a cabin or cottage cluster, or a design-forward boutique hotel.
- You already have local staff, cleaners, and maintenance coverage, or can establish them.
- You want to grow without adding more daily work to your life.
- You want professional guest communication and active revenue management.
- You want to keep your listings, payouts, brand, and control.
- You are tired of managing VAs, checking whether tasks were completed, or filling coverage gaps yourself.
- You value an operating partner, not only someone who answers messages.
Reso is designed for owners who need an operating team, not another individual person to manage.
See If Reso Is a Fit
A clear starting point. A structure that can scale.
Start with a simple co-hosting plan or build a custom operating partnership around a larger portfolio.
- Remote co-hosting
- Existing local team stays in place
- Scope confirmed before onboarding
- Flat-fee, commission, or hybrid options
- Structured around property count and operational complexity
- Built for shared operations across multiple units
- Based on room count and required coverage
- Revenue and OTA support available
- Operational responsibilities defined together
Reso is not built around the traditional 20% full-service management model.
Keep the business you built. Change who carries the daily load.
Apply
Tell us about your portfolio, current systems, team, and the areas creating the most work for you.
Meet with an owner
Talk with our team about what is working, what is breaking down, and whether Reso is the right operating partner.
Build the operating plan
We map your listings, tools, policies, cleaners, maintenance contacts, pricing strategy, and escalation rules.
Hand off the backend
Our team steps into the daily workflow while you retain visibility, control, and direct guest payouts.
Frequently asked questions
Keep the portfolio. Lose the 24/7 operating job.
Tell us about your properties and what is still depending on you. If Reso looks like the right fit, you will be invited to book an owner call with our team.
See If Reso Is a Fit